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Call us at (800) 940-3002  
Tennessee Department of Commerce and Insurance
500 James Robertson Parkway
Davy Crockett Tower
Nashville, Tennessee 37243-0565

The Insurance Division is responsible for enforcing the state's insurance laws and supervising more than 1,700 insurance companies and other entities licensed or otherwise authorized to do business in Tennessee.

Consumer Insurance Services

(615) 741-2218 or 1-800-342-4029 (inside Tennessee) Consumer Insurance Services exists to educate consumers and mediate insurance-related disputes.

The educational programs cover a vast array of insurance and insurance related issues, disaster assistance and referrals to special programs.

The primary responsibility is the investigation and mediation of insurance claims and other insurance related disputes as a third-party mediator. Investigators are trained to determine if the involved insurance company and/or producer is acting in accordance with Tennessee laws, rules and regulations.

Many additional consumer resources here:

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